Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He grew up in restaurants before getting into startups. He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world’s biggest business competition, has been to 50 countries, and started 3 companies. He went on over 1,000 dates before he got married and wrote a book, “Dating Never Works…Until it Does.” He currently is Founder and CEO of Ovation, the no. 1 restaurant feedback platform in America, voted Top 50 Most Influential Supplier by Nation’s Restaurant News, and host of “Give an Ovation: A Podcast for Restaurants.”

Rosa Romero is the co-founder of SANGUICH™, the celebrated Cuban sandwich shop that has set the standard for authentic Cuban cuisine. With over 17 years of experience as a legal professional, Rosa made the bold decision to leave her corporate career and partner with her husband, Daniel Figueredo, to create a Cuban sandwich concept rooted in tradition and authenticity. Together, they envisioned a dining experience that would capture the spirit of Cuba—combining rich flavors, vibrant culture, and a sensory atmosphere that engages sight, sound, and taste. Rosa played a crucial role in the development and growth of Sanguich, applying her sharp business acumen and attention to detail in every aspect of the venture. From perfecting the menu to overseeing operations, Rosa's leadership has been instrumental in the brand's success. Since opening their brick-and-mortar location in 2017, Sanguich has earned numerous accolades, including three Bib Gourmand awards, solidifying its place as a gold standard in the Cuban culinary scene.